Frequently asked questions

Yes, that's exactly the point. You change the destination from your dashboard, and the printed QR code stays valid.

Yes: high-definition PNG, SVG and PDF, ready to print.

It's a professional profile page behind a single QR code. You gather all your useful links there (website, social media, contact forms, product sheets). Handy for business cards, packaging, or as a mini-site.

Yes, a REST API is available on the Pro plan. You generate a key from your dashboard, then create, update and read your QR codes and their statistics aggregated programmatically. The full documentation (OpenAPI) is public at /api/docs. Ideal for agencies and multi-location use.

Your QR codes keep redirecting for 30 days, then are deactivated. You can reactivate at any time. No surprise deactivation.

On Essentiel and Pro, you create an account without a credit card. You test everything for 14 days. On day 15, your account becomes read-only but the QR codes you created keep redirecting. On day 75, the account is deleted if you haven't subscribed.

Yes, at any time. Upgrades take effect immediately with proration. Downgrades take effect at the next renewal.

Annual billing is equivalent to 10 months (-17 %). No proration if you cancel mid-year, but you keep access until the end of the paid period.

The payment is automatically retried 3 times over 7 days. If it keeps failing, your account becomes read-only, but your QR codes keep redirecting for 30 days. You can pay at any time to reactivate.

No, but the Starter plan at €3/month is designed for individuals and nonprofits. Nonprofit launch offer: 12 months for €18.

Yes, hosted in France, with native GDPR compliance. Visitors' IP addresses are anonymized by hashing with a salt renewed every month.

Date and time of the scan, country (no finer detail), device type and browser. No personally identifiable data is kept.